It seems like ticketmaster is a very dodgy site. Before the final confirmation (in step 4), select the 'private listing' option. eBay notably offers five different subscription tiers, ranging from a $4.95/month plan all the way up to $2,999.95/month enterprise plan. Before I get into it, I would recommend waiting more than a few days for them to get back to you. * They charged me for the price of the tickets by lying and saying they had refunded the price of them to the buyer because they couldn't gain entry to the concert. Press question mark to learn the rest of the keyboard shortcuts. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. tickets bought at $120, now selling at discount of $100. Create an account to follow your favorite communities and start taking part in conversations. Sam Smith. : 2020314 : 8 : GIANTS Stadium, Sydney Olympic Park : CAT1 AUD$698, CAT2 AUD$598, CAT3 AUD$498, CAT4 AUD$398, CAT5 AUD$298, CAT6. Angie-P 6 mo. Scalpers and Ticketmaster Resale - who enables this behavior so they can double dip - are corrupting the concert experience for fans. Flemington Racecourse And Victoria Racing Club. Try to use someone else or let me know how I can get my refund. I think their website is unclear though so they should fix it, Terrible website. Lasttix offers promotional services . Once you have selected your seat, you will be proceeding to add all the required personal details. Therefore, it's impossible to speak to an actual person. This email did not offer any assistance in resolving the issues i had. You would be able to request for your money back if you cannot attend the show due to over 20 circumstances outlined by their team. Well after visiting a Melbourne Ticketek office & calling the phone number twice for a lengthy time, I finally got a lady by the name of Sandie who was really helpful in that I needed to change my concert tickets over to wheelchair companion tickets due to having an operation on my foot only last month & now not able to weight bare for any length of time on this foot. That's a difference of $596.71!!! Also, among the good list of payment modes Ticketek offers, you can also opt for Afterpay and pay for your entire amount in 4 installments. You answered your own question - they are separate sites, why would the purchases be linked? Refunds, Payments and Exchanges. They are $150 each so I'd like to resell them - but from what I've read on here, I'm nervous about using the Ticketmaster reseller site. 1,310 reviews. Good on You and Good Luck! After your payment is successful, you will receive an instant confirmation message and your order will be placed. This company has deliberately been set up to scam people and then use fine print to try and justify their behaviour.I recently sold tickets to a concert that I would not be able to attend. So I hope it will turn up! The Federal Court in Sydney has penalised Ticketek Pty Ltd $2.5 million for taking advantage of its market power following action by the Australian Competition and Consumer Commission. So, we can say that it is uncertain which among Ticketmaster vs Ticketek is better and besides, it entirely depends on you,. I don't have an email address or access to a computer. She made time to help & sort out the transfer of tickets to this area. It offers 100% ticket guarantee on all its orders. The above discounts are the most recent Ticketek Gift promotions across the internet. Ticketmaster vs Ticketek: your favourite artists concert is approaching soon, and the booking of tickets has started but you are not able to get tickets until the event day. ! Send them an inquiry many times and they are not answering! Tropical Storm Agatha, Its now May 2022 and other than a very terse reply when I tried to follow it up via email - still no money. :/, The 10 days is actually supposed to be 10 days after the concert date. This is a rort stacked in the favour of liquidity for Ticketek & Ive complained to NSW Fair Trading. bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. for everything it works for mobile tickets, it works for print-at-home tickets as well I sold my tickets on Gum Tree with mo problems at all. Amanda Allison. Here, you'll have the option to click a button to say you're interested. Buy guaranteed tickets for sold out events at a fair price. . I have sent my concerns to the Victorian Ombudsman. 3.) bought twice on ticketek marketplace, no issues both times, i'd personally only buy secondhand tix on there so i know i can actually get in. Did it take long. As for delivery, you can either opt for a physical ticket and ask them to deliver it to your doorstep or you can go with a virtual ticket and save some money. Hi, can I ask what section of consumer affairs did you contact? These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. I wonder who are these people to get this strong approval from the government to make all the entertaintment ticket sales and grab millions.. The service/delivery fee encapsulates a broad range of costs incurred by Ticketek in delivering a full service ticketing agency to our customers. TEG has today announced the launch of Ticketek Marketplace, an ethical ticket exchange for Australian consumers. etc. I only contacted them about it 4 days ago. Now that you have your ticket links, head to the SMS listing page and just copy & paste your links there one by one. Not all event tickets will be available to . Easy as. Its capped at a little over the original price. ProductReview.com.au has affiliate partnerships. Ticketek Australia you're a pathetic poor excuse for a company. 10 business days I think is more than fair. Ticketek New Zealand Limited (Company Number 670708) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Ma Accessible Seating to save these credentials. ticketek marketplace fees. Still waiting for payment as at 9 Nov. If for whatever reason you are unable to attend or need to sell your ticket, selling on Ticketek Marketplace is an easy and secure option. I finally did get a short email back the night before the event, ABSOLUTELY APPAULING. Sell tickets directly from your Ticketek Account. Mar. Buy tickets for all AFL rounds of the AFL Premiership Season from The Ticket Merchant - no hidden fees, safe, secure & 100% guaranteed. tickets you wish to list for sale. Gives the option of a digital barcode version or printout. If you only have a screenshot (an image file) from a friend, but not the actual link Does anyone know what to do about this? If you are active on social media, you can follow them on Instagram, Twitter, and Facebook to know about shows and events that are happening soon. Pay lower fees. $148.60. The working of Ticketmaster is similar to any other trusted marketplace. Ticketmaster vs Ticketek Which is better? Your email address will not be published. It did however advise that i could now get in contact with Ticketmaster Resale website via a hyperlink that they had provided in the email. Tue 8 Nov 2022 7:30pm Rod Laver Arena, Melbourne, VIC Tickets listed on The Ticket Merchant are from trusted Australian re-sellers who we have long standing relationships with. Inspite of giving all the details, continuous email stating - send it in new format or send more information. 2 x A reserve tix for Lorde at Aware Super Theatre, Monday 13 March, 7:30pm for sale; face value. Their customer service to follow up and right the problems is poor. Create an account to follow your favorite communities and start taking part in conversations. Buy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. [2022], Gametime vs Ticketmaster: Which Is Better For You? If you did not find an answer over there, then you can submit a request through the sites Help Page. + I had to pay listing fees + I had to pay a $100 administration fee. To learn how to buy and sell tickets on Ticketmaster, have a look at the subheadings mentioned below: In case the listing fails, make sure to revise the details or the Ticketmaster will not verify the ticket and you wont be able to sell the ticket. . BuburAyam.asia Please click here for more information on Accessibility or contact Ticketmaster's hotline for THE LUME Melbourne on 1300 446 925 to purchase your accessible tickets with a free companion ticket on the provision of a companion card. Ticketmaster phone number goes to a voicemail that states the phones are unmanned due to Covid reduced staffing - however, I do recall trying to contact Ticket Master prior to Covid & it was impossible then also. The other two (2) tickets (also requested for a refund online) were emailed to me on the 23rd of April 2022 and not refunded. Ticketek Pty Ltd (ACN 010 129 110) ("Ticketek") trading as Ticketek Marketplace ("Ticketek Marketplace") owns and operates marketplace.ticketek.com.au ("Marketplace Site"). aren't issued short-changed. What Is Tixel? integration means you can list tickets for resale directly from your Unknowingly, I was obviously redirected to the resale site where I paid $949.51. You can search for the event by the name of the event, venue, artist and location with the help of the search bar. Before I get into it, I would recommend waiting more than a few days for them to get back to you. The lounge open 30 minutes prior to the main arena doors on an event day. Image Based Life > Uncategorized > ticketek marketplace fees. Any fees are charged to the buyer on top of the amount you want to receive as a seller. . Basically avoid if you can find another way to sell your tickets. You will be directed to Ticketek, which is the only authorised ticket seller for the Melbourne season. 3 hours ago. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Accessible parking must be pre-booked via Ticketek's Accessible Bookings Hotline: Reach them by phone on (03) 9286 1208, or; . No wonder people resort to scalpers!! We can't accept screenshots of Garbag, will try this again because I had a pretty good experience but to be honest went in with low expectations. So as a rule they don't pay out until after the event anyway, even if you sell 6+ months in advance you've just gotta wait , Also the website is slow as fuck and shits me to tears whenever I have to use it. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. If this actually happens, how are you going to book the tickets? I want an refund, yet there is no way I can get it. I have been trying to get hold of ticketek to request a simple date change for about 2 months now! to then often have to go to their desk at the venue to follow up the issues. Fee-Free Event Tickets. 20 days ago. Jul 30, 2019 contributed by Ticketek Marketplace (Deactivated) . US groups form 'Break Up Ticketmaster' coalition. Mon 6 Mar, 23. If you look closely at your original order confirmation email, there is a section that It will charge you a reasonable fee if you opt for ticket exchange. as files or special links. (ie the amount you paid for the tickets less any ICC T20 World Cup 2020 service/delivery fee and credit card charges). I replied and asked for a direct line or email address to speak to management/no reply since. All; . I have provided this evidence to Ticketmaster Resale. I have also msg Ticketek via Facebook and they directed me back to Ticketek Marketplace. Ticketek has recently been made aware of some confusion around our service/delivery fee and thought this an opportune moment to reiterate the structure of this fee, which is charged on each transaction. Date of experience: 23 January 2023 To receive this offer you must be a Ticketek customer and all applications for the Virgin Money Go Account must be made via this landing page. No communication other than an email confirming tickets had been sold on the day I listed them. is not on the list, Site & quot ; Site & quot ; button or an alternative delivery method be! Definitely, Trustpilot should bring a starless option, these scammers even don't deserve 1 star! Smart move, I did the same. Q: When purchasing tickets at the Regent Theatre box office or Ticketek agency will I get physical tickets? (Not all concert tickets are able to be sold on this service, for some reason. Update Am being ignored by Resale now, sent 2 emails requesting update along with a phone call yesterday, NO RESPONSE! issues and conforming to regulations. Ticketmaster Entertainment INC, popularly known as Ticketmaster is an American ticket sales and distribution platform with almost 50 years of experience in this field. I sold my tickets, received an email that they were sold and that I would receive my money 7-10 days after the event. Ticketek is a popular Australian-based event ticketing platform and has been doing business in this field for over 40 years now. The Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. We accept email Ticketmaster vs Live Nation: Are Live Nation and Ticketmaster the Same? ago. How can we help you? When you bought your ticket(s), Ticketek sent you an email with a file attachment a PDF file that contains one or more . Get your tickets quickly as they are usually available for a limited time only. Ticketek Marketplace Terms and Conditions of Sale. 2023 ProductReview.com.au Pty. Click "Continue" and you should be able to finalise your Tixel listing in a few seconds. Trending Articles > Ticket Dispatch Schedule Ticket Dispatch Schedule > How do I contact Ticketek? Australian F1 2023 - 4 Day Pass. confirmations as verification Dyson Hair Dryer Cord Management, for all major ticketing companies, We use cookies to make your experience on Tixel better. Trying to buy concert tickets on the normal Ticketmaster, tells me sale starts next day at noon and shows a countdown. 760500 Views Aug 18, 2021 Article. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) I booked some Elton John tickets but didn't receive the pdfs in the original email confirming the purchase. The American Rescue Plan Act of 2021 lowered IRS reporting thresholds for all e-commerce platforms including Ticketmaster effective January 1, 2023. As it got closer to Christmas I started to worry, as they were to be presents. I offered a ticket for sale; it was purchased within minutes. No, we are unable to offer refunds or cancellations. Buy your tickets for sport, concerts, theatre, arts, family events, comedy festivals and more. NBATickets.com Official Tickets Marketplace. No contact phone number any more for issues. Not user friendly or time friendly . Bought some tickets for a concert in December 2021 that were unable to use because of Covid and venue restrictions, notified them before the event and them couldnt get hold of anyone to meet their pre concert deadlines. All patrons are welcome, but if you're a RAC Member, flash your membership card for priority entry. I retried several times with the same result. Hey, I went through a 10-month ordeal with Ticketek Marketplace last year. Once seat selection is done, add your personal details and pay for the tickets. Mobile app tickets are becoming increasingly popular lately as well. I have sold tickets and they are not releasing the money as the show is not until 11/23. If you received a PDF Safe, Fast and Verified An administration fee of $10 will be charged. Login to your Ticketek Account, select the tickets you want to sell for up to 10% above the ticket price. Starting with experience, Ticketmaster has a couple more years of experience than Ticketek. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. I'm trying to purchase tickets through ticketek marketplace and it keeps saying "unable to lock ticket" when i try to check out. But in case you were not able to find the answer you were looking for, then you can opt for fan support service where the fans support representatives are available from Monday to Sunday starting from 9 AM till 12 AM, midnight, ET. I have repeatedly submitted requests for a refund (including relevant evidentiary documentation) but just receive an outdated automated response citing covid as the reason for slow processing. Abhorrently bad process for handling refunds and rescheduling due to illness. I paid for tickets to The Mousetrap at the Theatre Royal in Sydney and they were not delivered via email or post. . Login in your account and with the help of your exact location, the site or app will update you with all the upcoming events and shows happening near your area. ICC T20 World Cup 2020 Fan Marketplace is powered by Ticketek. You get to buy in-demand tickets at face value prices mostly. The Ticketek phone line disconnects so cannot speak to someone directly to solve issue. I am up to 3 support tickets lodged with not a single reply. Analytical cookies Reddit and its partners use cookies and similar technologies to provide you with a better experience. Dealing with this right now. The ticket scalping scene - politely called the "secondary ticket market" - has seen a huge change in the last few years, as dedicated resale websites have moved into the market. Choose how your checkout appears for attendees. Tixel has helped hundreds of thousands of people change their plans without getting Tickets are sold at a price determined by the seller - this may be more or less than the face value of the ticket. as app-only tickets. It is a part of TEG Private Limited, a leading Live Entertainment, Data analytics and Ticketing company in Australia. CouponAnnie can help you save big thanks to the 14 active promotions regarding Ticketek Gift. Ticketek New Zealand Limited (Company Number 670708). It's nearly $400 worth of tickets. All tickets on Ticketek Marketplace are capped at a maximum price of 10% above face value. The service and handling fee covers the end-to-end service delivery from the time of purchase through to staffing at events, technology, relisting the ticket for resale and support. Companies can ask for reviews via automatic invitations. According to Ticketmaster's policy, on the average amount of ticket price, 30% of it is being charged as fees. When you buy your ticket through Ticketek Marketplace Ultimate or Marketplace Deals, you can choose to make it refundable for a fee. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. If you choose not to sell your tickets via Ticketek Marketplace they should only be listed for no more than 10% above the face value of the ticket. - 2! Requesting a Refund. I bought three (3) tickets to Aunty Donna's Sydney Enmore Theatre show. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. I sent a message via the website and got the pdfs a day or so later. These tickets Not only that, but Ticketmaster is now offering its services in across 32 countries and mainly deals in categories like sports, concerts, family and theatre events. ticketek marketplace fees . I purchased some tickets from Ticketek and as I need to sell, I was looking at selling on Ticketek Marketplace. If you are an Australian aged 15 and above, join the rewards online community for free and start earning Ticketek Rewards dollars! I tried calling, emailing before the show, had I had a response we would have made the show. Ticketmaster offers some more amazing services like TicketExchange and fan-to-fan resale service. No way to recover tickets. For Light Cycles, Ouchhh Studio , KLASSIK underground and Unsound events please phone Illuminate Adelaide on 1300 496 623. Help? Safe, Fast and Verified Couldn't be easier. Feb 9, 2023. Buy guaranteed tickets for sold out events at a fair price. Tixel wasnt available to me as tickets were withheld from issuing until just a few days from the event. 1. . +44 (0)7540 787812 frances@constructionandbuildingphotography.com. If you click on "Mobile Ticket", you will get to the same link that was included in your It goes against our guidelines to offer incentives for reviews. In writing I was told I would receive the payment from sold tickets within 10 business days, as of . Report. Be sure to check our page often for the latest coupons. New comments cannot be posted and votes cannot be cast. Find out how we combat fake reviews. Garbag . Australian F1 2023 - Saturday Only. Sell tickets directly from your Ticketek Account. on Ticketek, you can sell it on Tixel. Press J to jump to the feed. Tixel is a fan-to-fan marketplace for . Clunky unhelpful booking site for Mary Poppins Melbourne. List your ticket in three easy steps. Their contact phone number is a recorded message repeating the same excuse that redirects you to the website. Axie Infinity: Origin is now available to play via Mavis Hub! e!!! Visit https://marketplace.ticketek.com.au/ for more information. Log in to your account and click on View our waitlists on the homepage. I tried it today and was able to remove my tickets from listing. Would definitely use again! These cookies are critical to the basic site functionality of Tixel and Scroll down and click the big "Sell Your Tickets" button. StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. In the end I went to consumer affairs and they got it sorted. All rights reserved. Easy as. Sure, you can opt for Afterpay at checkout to settle your payment later if your order amount is above $50. I booked tickets for Phantom of the Opera, it was cancelled due to COVID then rescheduled to which I never received an email confirming the date and time of our show and nothing was showing in my ticketek account. They asked me to DM them and then said we cant help you. loud house bad luck crossover fanfiction. Not only do they have some really easy user interfaces to navigate around freely, but finding options like Selling tickets or My orders are easily visible too. Contacted them several times already by mail and phone and cant get in contact or receive no responses - its been 9 months lmao. Can I purchase tickets at the Box Office at West HQ? Ticketek Marketplace is owned by Ticketek and is a secondary market where you can safely sell and buy tickets. Thanks a million Sandie for your wonderful help & tickets are now sorted enabling us to still attend the concert. Our Frequently Asked Questions: mobile ticket you have not yet used ticket. This may vary slightly depending on which delivery method you choose. We have to use them to buy tickets to sporting events regularly and pay a large processing fee (ie $6.85 on a $15 ticket!) How is scalping allowed, who is the ombudsman I can go to for this? Regent Theatre From August 2023 191 Collins Street, Melbourne Other Ways to Get Tickets Visit a Ticketek Agency Find your nearest location here. Service Hours: 7 days, 9:00 am to 5:00 pm. The RAC Local Lounge is located on the ground level with external access from Wellington St for a pre-show bite to eat and drink. account" option. But if this happens I will complain to the Ombudsman again as I am certain there will be an avenue of recourse if the tickets are not genuine. B. Sold tickets via Marketplace early Sept for an event 3 Oct. Tixel is a safe ticket marketplace to trade tickets from Ticketek. Its a party over here. Terms state that payment would be processed 10 working days after event. Create an account to follow your favorite communities and start taking part in conversations. You can reach us at 1300 651 607 or resale.service@ticketmaster.com.au or by writing to Ticketmaster Resale at Level 5, 364 Lonsdale Street, Melbourne, Victoria . Ticketek claims to offer you thousands of different experiences in live events across your liked categories. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Tickets bought through Ticketmaster Resale are fully covered by Ticketmaster's guarantee. What this company did is the following; a Ticketmaster spokeswoman said every transaction incurred a 15% fee from the buyer and . Is buying tickets from Ticketmaster safe? Almost 90 days and still waiting for my refund back. I wasn't able to make the concert, so I sold my tickets on marketplace recommended by ticketek themselves.
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