Do it in the middle of the night. Please call your local theater directly for more specific information. Not all Regal Entertainment Group locations offer a bargain matinee price discount. Promo Code: VDAY23. For some reason, it showed 3 Avengers reservations, even though it should only show 2. Before leaving the auditorium, please check around your seat for any personal belongings. We are proud to offer a Paragon Theaters Diamond Rewards program to reward our most loyal guests. the intention of those sites is made intentionally to thwart use intentionally, unless a super user you are. I am done with these RUDE and UNHELPFUL people. That makes six. All tickets purchased with a gift card are non-refundable and cant be exchanged for any kind of credit. I recommend no one to use this website. Then, depending on how well a film performs, we will determine if it will "hold over" another week. Paragon Theater's VIP Lux Box seating are the only recliners in the auditoriumswith a QR code that when scanned will allow our guests to order concessions/food/or drink directly to their seats with table service. Please visit our Health & Safety Action In Regards to the Coronavirus page. We charge a small convenience fee per ticket purchased on our website and mobile app. You can definitely purchase tickets online! There customer service is terrible. Cards purchased at any AMC theatre may be loaded with any whole dollar amount between $5 and $100. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Check balance. What actions has Regal taken in regards to the coronavirus? Being a single person, and actually enjoying going to the movies alone, I happily used my $25.00 (Birthday) Gift Card when I went to see Maverick. In order to take advantage of our special students discounts, guests must present a valid student ID at the box office. The Chatterbox is always open 30 minutes before our first show with 21+ seating, and closes 30 min afterthe last show with 21+ seating available starts. The ticket says something like skip the line and go straight to the ticket taker to scan the tickets, but no barcode or image is showing up. Select "My Tickets" to see your upcoming movies and showtimes. Most of our theaters offer military discounts. All Regal Entertainment Group theatres are smoke-free environments. Fandango (along with its affiliate websites) is the place to get informed about and buy tickets for movies all around the U.S. and beyond. FANDANGO WILL NOT GIVE YOU ANY MONEY BACK, THEY JUST KEEP IT. Click Apply. I never got a confirmation from it and on my bank account it said it bounced back. No one under the age of 18 is allowed admittance to the feature, regardless of accompaniment or consent. Costumes with Masks and Props: Protecting the safety of our clientele and cast members is always top priority at Regal Entertainment Group. They would rather lose customers who have been using them for 10 + years than giving a credit. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. Movie tickets purchased through Regal's mobile apps or websites include non-refundable convenience fees. Children 6 and under are not allowed to attend Rated R features. Answer (1 of 4): What you do is go to the movie theater and either type that number into the ticket kiosk to get your ticket or tickets, take it to box office to get your ticket, or to podium, where they can type it into the scanner and approve it. Wrote to them to get refund, no answer. AMC ReAdmit Passes, AMC GuestFirst Passes, and AMC Guest Passes are accepted anytime through the printed expiration date, for any movie excluding special events and for enhanced movie experiences. Scroll down to the theatre you plan to visit, and click on the theatre name. The system is not intended to approve, disapprove or censor any film; it merely assigns a rating for guidance--leaving the decision-making responsibilities to the parents. No, the rating system is strictly voluntary and carries no force of law. No. There are certainly a handful of movies I would like to see before then, so hopefully this gets resolved. The showtimes will be emailed to you on Thursday morning (and you will receive a free popcorn coupon via emailwhen you confirm your subscription.. be sure to check your spam folder!). Accidental Order? Through our partner, BitPay, we support more than 95 different crypto wallets and exchanges including BitPay, Coinbase, Exodus Wallet, Ledger Wallet, Trust Wallet, Electrum Wallet, Blockchain Wallet, Metamask, Crypto.com, Gemini Wallet, Kraken, Binance, BRD Wallet and more. For extenuating circumstances, please consult theatre management. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Thieves. Submitting a film is purely a voluntary decision made by the filmmakers. Would give zero stars if I could. . I have reached out to customer service multiple times with no response. We may also accept certain theater partners' gift cards for their theaters. Please click here for further details on how to use your Fandango gift card. Fury of the Gods: The IMAX 2D Experience, John Wick: Chapter 4 - The IMAX 2D Experience, My Neighbor Totoro 35th Anniversary - Studio Ghibli Fest 2023, The Journey: A Music Special from Andrea Bocelli, The Metropolitan Opera: Der Rosenkavalier, The Metropolitan Opera: Der Rosenkavalier ENCORE, SPIRITED AWAY: Live on Stage - Studio Ghibli Fest 2023, Ponyo 15th Anniversary - Studio Ghibli Fest 2023, The Metropolitan Opera: Don Giovanni ENCORE, The Metropolitan Opera: Die Zauberflte ENCORE, Kiki's Delivery Service - Studio Ghibli Fest 2023, Nausica of the Valley of the Wind - Studio Ghibli Fest 2023, Castle in the Sky - Studio Ghibli Fest 2023, The Wind Rises 10th Anniversary - Studio Ghibli Fest 2023. Guests attending our theatres in an assistant/companion role for one of our guests with disabilities may be passed in by management. Paragon Theaters offers discounted pricing for large groups of 50 and up. The ORP Directory Lookup is available for validation purposes. You should take this into account when requesting a refund since your request needs to be submitted before the show starts. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. But other than that, I think it's better just to buy the tickets from the box office, because by using Fandango it will cost you more money to buy the tickets then it would if you had just waited and bought them at the theater. For more information on this policy, please visit www.mpaa.org. Amazingly the purchased showed up. Especially if it has anything to do with Fandango. IMAX If you want to request a refund via email, here are the steps: Find the confirmation email you received. Concessions are always on the menu with an AMC Gift Card. It is Regals policy to support the MPAA ratings system to the fullest extent possible. Parents give the movies their ratings-men and women just like you. Dolby ATMOS They do not call back as promised. Please contact our National Sales department at 800-AMC-4TIX (800-262-4849) or visit our online ordering portal. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. All AMC Classic, AMC and AMC Dine-In theatres in the United States will honor AMC Gift Cards. No thanks I will call the theaters they know where they are located. You can request this refund, Pricing varies by location. 2018-02-10. false. however i was able to use my credit by loggin in on my laptop to buy tickets. On movie and theatre pages, you can change the date with the date selection tool or by selecting a different day of the week above the listed showtimes. Yellow Tickets are subject to surcharge for 3D, premium large screen format (e.g., IMAX, Dolby, AMC Prime), dine-in theatres, film festivals, and premium services; location services may also apply at select locations, including Disney and Universal properties operated by AMC. Their misleading and complicated website caused me to buy tickets for a theater in CA and I live in Idaho! Children under 3 are free except in reserved seating and recliner locations. SCAM LIKE: Attempted to use the fandango site. For extenuating circumstances, please consult theatre management. When I called after the very rude person from fandango told me there were no refunds after the movie and it was not there fault I didn't call for a refund before the movie. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. Bought 4 tickets using a gift card & balance going on my credit card. All Fandango rewards customer services employees very truly CRACKHEAD DRUGS like Meths, Rocks, and Cocaines. Yes! Just try to navigate a Fandango online customer service website. Can I get some help here printing these tickets? We are proud to partner with studios to promote feature films and will run giveaways and social contests. Email questions@paragontheaters.com the gift card number, and the existing card so that the two can be merged. You bet. Signifies that the rating board believes that most American parents would feel that the film is patently adult and that children age 17 and under should not be admitted to it. We also accept Promotional Codes and Gift Cards. We can accommodate small private groups (birthday parties, camp outings, etc. Paragon follows the MPAA guidelines for rated R movies which states:
Is the ratings system a law? So, don't be shy with them at the box office. In certain markets, film studios sometimes allocate films among theaters in that area. No, you cant. Explicit sex scenes and scenes of drug use are absent; nudity, if present, is seen only briefly, horror and violence do not exceed moderate levels. Yes, it does. I hadn't heard about their AWFUL CUSTOMER SERVICE. You must be 21 or older to purchase tickets in Balcony and Director's Suites. You can check your Fandango refund status by contacting its Customer Support team via the contact form on the website. Have Fandango ready to cancel and have AMC app up and cancel the Fandango and book with the AMC app instantaneously. Pleaseclick herefor more information on Paragon Theaters donation policy and to submit a donation request. Signifies that the film rated may be inappropriate for pre-teens. Yes. I WOULD NEVR PURCHASE ANYTHING FROM FANDANGO EVER AGAIN THIS RATING WOULD BE NO STARS BUT I HAD TO AT LEAST PUT ONE. Parents are urged to learn more about the film before taking their children to see it. Paragon Theaters - Luxury Made Affordable All Rights Reserved 2023. Regal Entertainment Groups policy for a Senior Citizens ticket is age 60 and over. There are no refunds after the printed showtime. A student discount is available at the box office and student ID must be presented at the time of ticket purchase. What Do I Need to Pick Up My Tickets? Definitely never using them again and I will be more than happy to share my experience with everyone else I know that has been using Fandango. We also ask that you leave the masks at home. It cant be retrieved or turned into any kind of credit. Gift cards can be purchased at all or our theater locations or online byclicking here. Thanks so much for the tip! Does my theatre have a military discount? Please use the. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. Only to tell me they cant help me & will have to send it to the corporate office. They issued me a credit and the credit did not work! Due to Covid-19 restrictions we are not booking Birthday Parties or using the birthday party rooms in our theatres, we will update this as things improve. Warning: "continue" targeting switch is equivalent to "break".Did you mean to use "continue 2"? Here is just a fraction of what we do best: We have helped over 300,000 people with their problems. JavaScript is disabled. Can I see showtimes for different dates and locations? I like the fact you can put in your zip code and they will give you show times to tNohe nearest theaters near you. #1. All seating designated as handicapped with the familiar wheelchair symbol is reserved for the disabled and their companions. What is theDiamond Rewards Loyalty Program? Do You Have Student Discounts? Legal Reigns supreme. Still looking for answers? Regal Entertainment is not responsible for lost, stolen, or recovered personal items. View our, Yes. Why Isn't a Certain Movie Playing at My Local Paragon Theater? Regal Entertainment Group wants our customers and staff to feel comfortable and safe when visiting or working in our theatres. FAQs What is the purpose of the rating system? Anyone can write a Trustpilot review. It is important to remember that the admittance procedures still apply to those individuals that make purchases or redeem on-line ticket purchases from a ticketing kiosk. Who gives movies their ratings? An AMC Gift Card cannot be used to purchase another Gift Card (unless prohibited by law). You should take this into account when requesting a refund since your request needs to be submitted before the show starts. When I click the link to print my tickets, the page comes up only as text. View Movie Club Payment Transactions. Diamond Rewards free movie tickets are redeemable on the Paragon Theaters app, effective July 1, 2019. Here is just a fraction of what we do best: Solving credit card issues with no hassle, Ending your useless subscriptions without losing money, Scheduling DMV appointments with just a few clicks, Securing fast and easy refunds for delayed or canceled flights, Helping you deal with bills you can't pay, Jumping the phone queue when getting in touch with customer service reps, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, How to Do a Skrill Chargeback and Get Your Money Back Easily, Credit Card Dispute Letter Template That'll Get Your Money Back, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Click hereto requestmore information. How Long Before Fandango Customer Service Answers? Phone Support (please have your credit card used to purchase handy) +1 (888) 462-7342 Email support: Visit https://www.regmovies.com/rcc/contact-us Fandango: A handful of our locations, primarily Goodrich and Marcus cinemas, are on Fandango. If you want to refund your tickets you bought with your VIP account, the same rules applyyou will get a refund for your entire order, minus the convenience fee. They refuse to give refunds via email or chat. Please email your request to questions@paragontheaters.com. Eventually, I settled for tickets at a local Regal (only one with IMAX in the area). I reached out to customer service via their contact but although they can see the tickets were not scanned or used and I proved I had to buy different tickets, they refuse to refund. The fee is detailed (listed as "booking fee") on your order summary at checkout. You can find more information about the wallets that BitPay supports, This site is protected by reCAPTCHA and the Google, AMC Gold and Silver Experience Tickets here, http://www.amctheatres.com/exchange-tickets-terms, https://www.amctheatres.com/exchange-tickets-terms. Paragon Theaters requires picture ID for the purchase of tickets to all rated R films. Please call theatre for any local restrictions. Most locations (except Village) can scan your ticket on your mobile phone and all locations can scan your printed at home ticket. Never ever deal with these people. Additional outside food and beverage is prohibited. View number of available credits for your Movie Club account. Store or bakery-purchased cakes are allowed only with a pre-planned event. Track order. I accidentally bought a ticket to the wrong movie. These websites are not legitimate AMC partners and unfortunately AMC cannot honor confirmation receipts or other purchase evidence from these sites to retrieve tickets for guests. Download the latest version of the Regal Mobile App. On a holiday week, the showtimes may not be available until Wednesday. I WILL NEVER use fandango moving forward and do not recommend using the whack service when you can just buy direct. Wondering if this happened to any of you or a similar issue. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Pretty Much a Corporate ruse designed to make communication difficult. ), as well as private movie screenings and larger corporate events. Basically, made one order over Fandango with A list, but during payment submission the website crashed. However, our admission policies may be modified periodically as necessary to ensure, to the extent possible, the safety of our guests. Area codes in North America. Absolute nightmare company! I am VERY UNHAPPY. Security issues have become a daily part of our lives in America. Do not waste your time purchasing from Fandango. I would suggest you avoid this company. You can check your gift card balance. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. If you have an AMC Gold or Silver ticket(s), please email clear pictures of the front and back of the ticket(s) to, Black Tickets are valid for one admission to any movie. The ultimate first world problem! Producers may also appeal a rating decision to the Rating Appeals Board, which is composed of men and women from the industry organizations that sponsor the rating system. If you have a physical AMC Theatres gift card that reaches $0 balance, please properly dispose of or recycle the gift card. You can check your Gift Card balance anytime. Regal Entertainment Groups policy for a Childs ticket is age 3 to 11. If you have an AMC gift card that begins with 6006, please email photos of the front and back to giftcards@amctheatres.com for a replacement card. I can promise you. For extenuating circumstances, please consult theatre management. Fandango gift cards can be used online at fandango.com only - they are not redeemable at the theater. No outside food or drink is permitted in the theatre. This company needs to be shut down, so many horrible reviews and nothing is being done to . However, the overwhelming majority of the producers creating entertaining, responsible films do in fact submit their films for ratings. How do I refund my tickets? When purchasing tickets for a 3-D film, please confirm with the box office cashier that the ticket you purchased is in fact for the 3-D presentation. Called customer service & the recording stated they had a wait time longer than 5 minutes & I opted to have them call me back. Can I Get a Fandango Convenience Fee Refund? They issued me a credit and the credit did not work!