This is only a "hold' and not a charge to your credit card. or CDs. But it will work for me.. Your travel advisor can provide you with additional information if you are interested in this option. Transportation of Currency: You may take as much currency or as many monetary instruments as you wish on your trip. Additionally, you can call the ship directly from the shore. Thank goodness that she has an American Express card because she probably would have already maxed out a regular credit card paying for the cruise and airfare for us. Rest assured that your passport will be fully secured by our staff. We tend to book our shore excursions early before boarding which means we can't use our onboard account to pay for them. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. You will claim your luggage when you arrive at your final airport destination. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. environment is the right thing to do and essential to the success of our business. A gamut of games from sizzling slots with hugeprogressive jackpots to a parade of poker games is there for your enjoyment. For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at. Enjoy warm sunshine, shimmering seascapes and vibrant cities. Please see the following important information about your luggage tags. Charges to the account are like a check you write on the account. The OBC is like an initial deposit. Motion sickness medications are available for purchase onboard. Holland America Line has recently won the following environmental honors: Green Gateway Award: Port of Seattles Green Gateway Partners Award program, 20102016, and the Technology Innovator Award in 2015, Blue Circle Award: Port Metro Vancouvers EcoAction program for commitment to sustainability, 20102014. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. It goes toward expenses incurred on board. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. This requirement does not apply to U.S. or Canadian citizens. Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. This means that, in addition to paying for the cruise, airfare, excursions and incidentals, you also have to budget for that extra $1,200 or at least to not be available to you during that time. Shipboard credit on a Holland America cruise can be used for almost everything onboard your ship, including spa treatments, specialty restaurants, shore For a limited time, enjoy all the benefits of our standard Have It All package, including Shore Excursion and Specialty Dining credit, plus free Crew Appreciation, a Low Price Guarantee, and upgrades to Premium Wi-Fi and Elite Beverage Packages. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Travelers diarrhea (TD) isthe most common illness to affect travelers. U.S. port and ending it in a different U.S. port. Your baggage will arrive in your stateroom later that afternoon. For embarkation procedures, please advise the Shore Operations staff upon arrival of your need for assistance boarding the ship. Grats for 2 for free. Great idea, Dave. Customs officials will not be available at the ship during check-in to register valuables. Some last-minute gift orders may be charged to your Holland America Line Rewards Visa Card, VISA, American Express, MasterCard or Discover card up to two working days before sailing. Certain ship transfer operations (e.g., during tendering and at the gangways) may not be fully accessible to wheelchairs or scooters. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. Bear in mind that the screening process for any point of embarkation is similar to that at an airport. Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. Ongoing training and adherence to rigorous standards are vital to preserving and protecting our guests, our employees and the environment. All HAL approved OBCs were "use or lose" credits and were used first before any TA credits. Still have questions? All other questions and concerns regarding air arrangements should be directed to your travel advisor. Holland America Line reservesthe right to substitute products when specified brands are not available. They say can't use for casino, but never any problem here. Regarding the children, what I was told by HAL is (oh, BTW, I have a 13-year-old son who is a child with autism and, while very high functioning, still has some autistic tendencies, coupled with ADHD) that there were two ways to approach this. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. Other terms and conditions may apply. So everything you charge to your room (beverages, on-board shopping, hotel service charges, minibar, etc.) Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. Outside of these hours and during holidays, please call 1-800-628-4771 or 1-206-626-7382*. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. Vaccination requirements change frequently. Cash Advance: Cash advances are available at the Guest Services. With the exception of qualified service animals for guests with disabilities, animals or pets are not allowed on board our ships. You may also make advance rental arrangements prior to departure and have a wheelchair delivered directly to the ship. The U.S. dollar is the only currency accepted on board Holland America Line ships. We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Guest Services AND Seattle. I've had up to $1000 hold put on my cc for car rental. sigsky, February 3, 2019 in Holland America Line. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. NOTE: If you are not the parent or Legal Guardian of any minor child traveling with you, you must present an original letter signed by at least one of the childs parents. Must Book By Mon, Feb Place them in a carry-on bag or keep them with you so you can access them easily. CC Help Jenn Holland America Cruises is currently running a special cruise deal that offers free balcony upgrades and bonus onboard credits of up to $400. on board, nor do we have kosher dishes, utensils, pots or pans on the ship. Learn more, Self-care, anyone? Hours are from 6:00am until 9:00pm. . Oxygen and/or oxygen equipment deliveries will NOT be accepted from any other company. I'm sure the staff would be grateful. Some clearances will require face to face inspections, details will be communicated to you onboard. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! Special Diets and Meals: Kosher, Passover Seder dinner, salt-free, fat-free, baby food, diabetic and other special dietary needs can be accommodated only with advance notification. Receive 65% off our top amenities with our new refundable Have It All Early Booking Bonus! Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Your baggage will arrive in your stateroom later that afternoon. A seamless transition is what our pre- and post-cruise hotels and tours are all about. I understand that some cruise lines already allow this and it would be such a HUGE help in our planning. Holland America Line Connect: Stay in touch with family and friends via satellite internet through Holland America Line Connect. The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the Holland America Line's 150th Anniversary celebration Adjacent the Lido Market area, Canaletto restaurant serves classic Italian cuisine with tableside service for dinners. (Only a few days before I told her about the deposit, she booked this cruise on a frenzied whim [long story, it was all rather unexpected] and, because of the deadline, I suppose, had to pay for the entire cruise for all seven of us in Oceanview rooms at the time that she booked it). (Remember that checked baggage might not be accessible at all times.) The videos can be seen on the stateroom TV guest channel for 24 hours after departure. The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. We work within a comprehensive regulatory system in which multiple governmental authorities oversee every safety aspect of our operations. As such, all weapons and dangerous devices are prohibited and may result in denied boarding. Please attach a tag to each piece of luggage you will be checking on the cruise. U.S. citizens on closed-loop cruises: U.S. citizens on cruises in the Western Hemisphere that originate and terminate in the same U.S. port are required to have proof of citizenship such as a valid U.S. passport or a government issued birth certificate combined with a government issued photo I.D. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Please contact us or your travel advisor for more information. It is how it is. If you completed the Online Check-in, please have the following documents ready to present at check-in: U.S. government security regulations require us to submit certain guest information to law enforcement authorities at least 60 minutes prior to departure. Please inform your credit or debit card issuer in advance that your card will be used on a Holland America Line ship. Jeans, shorts and T-shirts are only allowed in the casual dining restaurants. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. All mail is subject to local postal office procedures and rates in the port mailed. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Payment of any fines levied is the responsibility of the individual guest. Email and Internet: Guests can send and receive electronic mail (email) in real time via satellite link 24 hours a day (satellite conditions permitting). Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Luggage Forward: Luggage Forward is a worldwide door-to- door service allowing you to have your bags picked up at your home and delivered to your stateroom. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Please keep this available for check-in. It is not a deposit, it is a hold on your credit that is available. At the end of your cruise, you will receive a final statement, and your card will be charged only for the actual amount of your purchases. PASSPORT REQUIREMENT WHEN MINORS TRAVEL WITH ONE ADULT ON VOYAGES GOVERNED BY U.S. WESTERNHEMISPHERE TRAVEL INITIATIVE (WHTI) (includes travel within BERMUDA, CANADA, CARIBBEAN, MEXICO, UNITED STATES). Guests who are neither U.S. nor Canadian citizens should check with the Customs agency in their country for allowance information before departing. Guests who are unable to care for their own basic needs (e.g., dressing, eating and attending safety drills) MUST have a capable traveling companion. Started August 27, 2021, By prior to debark. Then sail away for your romantic honeymoon! LauraS Webspent on all Holland America purchases, including onboard purchases 2; Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted 2; Earn 5,000 points popular and unique itineraries. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. The card can only be settled for the amount of the pre-paid Gift Card. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Just to confirm-- we can use OBC for the daily service charge? Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Please contact the ships Medical Center for any medication requiring refrigeration. When minors are traveling with only one adult 21 years of age or older, Holland America Line requires that all guests must be in possession of a valid passport. Every cruise ship I'm been on has a cash machine and I've never seen it down. Discover ancient cities, seaside towns and a rich culinary tradition. guests are encouraged to obtain travel medical insurance prior to travel. Do Not Sell or Share My Personal Information. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. If your OBC is from another source, other than Holland, you can get the amount refunded to you. If for some reason you have not completed your Online Check-in process at least 3 days prior to departure, you will still be able to print your Express Docs, including the boarding pass, up to the departure date. Your seating assignment will be noted on your guest card upon boarding. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. Outbound flights should be scheduled with plenty of time for transfers from the ship to the airport.
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